Assessor Resource

TLIW3006A
Operate computerised mail and parcels sorting equipment

Assessment tool

Version 1.0
Issue Date: May 2024


Work must be carried out in compliance with the regulations and workplace requirements pertaining to the processing of mail and parcels.

Work is normally performed under general supervision, usually in a team or out-station environment.

Work involves the application of workplace procedures and regulatory requirements to the operation of computerised mail and parcels sorting equipment as part of work activities in the postal and allied industries.

This unit involves the skills and knowledge to operate computerised mail and parcels sorting equipment in accordance with workplace requirements including setting up mail and parcels sorting equipment for operation, operating the equipment in accordance with workplace procedures, and completing the sorting process for mail and parcels as required. The process includes containerising processed mail and parcels for transfer to the next processing or distribution point. Licensing, legislative, regulatory or certification requirements are applicable to this unit.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Not Applicable

Employability Skills

This unit contains employability skills.



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:

the underpinning knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include:

a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments, access is required to:

relevant and appropriate materials and equipment, and

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests

Practical assessment must occur:

through activities in an appropriately simulated environment at the registered training organisation, and/or

in an appropriate range of situations in the workplace

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit.

Required knowledge:

Australian and international codes and regulations relevant to mail operations

Relevant OH&S and environmental protection procedures and guidelines

Workplace procedures and policies for the operation of computerised mail and parcels sorting equipment

Focus of operation of work systems, equipment, management and site operating systems for the operation of computerised mail and parcels sorting equipment

Problems that may occur when operating computerised mail and parcels sorting equipment and appropriate action that can be taken to resolve/avoid the problems

Requirements of automated mail processing systems, operations and relevant equipment

Hazards that may occur during the operation of computerised mail and parcels sorting equipment and ways of controlling the risks involved

Site layout

Relevant personal protective equipment and procedures for its use

Required skills:

Communicate effectively with others when operating computerised mail and parcels sorting equipment

Read and interpret instructions, procedures, information and labels relevant to the operation of computerised mail and parcels sorting equipment

Interpret and follow operational instructions and prioritise work when operating computerised mail and parcels sorting equipment

Interpret and apply relevant agreements, codes of practice or other legislative requirements

Complete documentation related to the operation of computerised mail and parcels sorting equipment

Operate electronic communication equipment to required protocol

Work collaboratively with others when operating computerised mail and parcels sorting equipment

Adapt appropriately to cultural differences in the workplace, including modes of behaviour and interactions with others

Promptly report and/or rectify any identified problems, faults or malfunctions that may occur operating computerised mail and parcels sorting equipment in accordance with regulatory requirements and workplace procedures

Plan own work including predicting consequences and identifying improvements

Monitor work activities in terms of planned schedule

Modify activities depending on differing operational contingencies, risk situations and environments

Work systematically with required attention to detail without injury to self or others, or damage to equipment

Select and use required personal protective equipment

Identify, select and use relevant equipment, processes and procedures when operating computerised mail and parcels sorting equipment

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Work may be conducted:

in a range of work environments

by day or night

Workplaces may comprise:

large, medium or small worksites

Operations may include:

shiftwork

Customers may be:

internal or external

Hazards may include:

vehicular traffic and pedestrians

dust and vapours

hazardous or dangerous materials

humidity, air temperature

lighting conditions

machinery/equipment moving parts

noise

Weighing devices may be:

mechanical

automated

weighbridge

Work priorities may be communicated through:

briefings

noticeboards

announcements

Equipment may include:

mail trays, tubs and bags

multi-line OCR

AEG OCR

bar code sorter

flat sorting machine

large parcels sorting machine

small parcels sorting machine

large letters sorting machine

flat mail OCR

scanners

tipping belt

pallet jack/maverick

powered lifters

kingfishers

scales

Unit Load Devices (ULDs) and Wheeled Unit Load Devices (WULDs)

Vertical Sorting Frame (VSF) and Vertical Sorting Divisions (VSDs)

ULD tipper

conveyor belts

strapping machine

Personal protective equipment may include:

gloves

safety headwear and footwear

safety glasses

two-way radios

protective clothing

high visibility clothing

Communication in the work area may include:

phone

fax

email

electronic data transfer (EDI)

RF systems

radio

oral, aural or signed communications

Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:

company procedures

enterprise procedures

organisational procedures

established procedures

Information/documents may include:

workplace policies, operating procedures and practices

Management Operating System (MOS)

Management Information System (MIS)

sorting system information including:

postcode book, national sort plan and state sort plan

postal guide

international postcode directory

label charts

mail identification numbers, codes and labels

manifests, consignment notes, bar codes, mail and container identification

quality assurance procedures

induction documentation

competency standards and training materials

job specifications and procedures

award, enterprise bargaining agreement or other industrial arrangements

manufacturers specifications

codes of practice, including national standards for manual handling and the industry safety code

supplier and or/client instructions

HAZCHEM chart/MSDS

safety observation feedback program

emergency procedures

Applicable regulations and legislation may include:

relevant codes and regulations pertaining to mail operations

Australian and international regulations and codes of practice for the handling and transport of dangerous goods and hazardous substances,

relevant state/territory OH&S and environmental protection legislation

workplace relations regulations

workers compensation regulations

equal opportunity, equal employment opportunity and affirmative action legislation

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Individual and work team priorities and responsibilities are identified and confirmed 
All OH&S and environment protection procedures and requirements for the relevant mail and parcels sorting equipment are identified, accessed and applied 
The availability of mail and parcels to be sorted is identified and confirmed 
The appropriate equipment configuration and sort plan is identified, accessed and applied 
Mail and parcels to be sorted are transferred to sorting point 
Labels for identifying the destination of mail are created and affixed to trays 
Internal operating procedures and equipment operating procedures are applied 
Mail and parcels are sorted accurately and correctly in compliance with priority for sorting 
Mail and parcels are handled safely to minimise risk of injury to people and damage to mail and parcels and processing equipment 
Mail and parcels that are incorrectly classified and non-conforming items are identified, separated and re-processed 
Mail and parcels that have been sorted to their correct destination are placed in appropriate mail container for distribution 
Mail and parcels stackers/containers/bags are cleared down, sealed and labelled in accordance with workplace procedures 
Mail and parcels are transferred to next sorting point using appropriate shifting equipment, and labels are scanned as required 
Information required to complete records of mail and parcels processed is provided and recorded 
Excess equipment is removed and work area is prepared for next activity/shift 

Forms

Assessment Cover Sheet

TLIW3006A - Operate computerised mail and parcels sorting equipment
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

TLIW3006A - Operate computerised mail and parcels sorting equipment

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: